{"nhtsa_id":10189766,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-04-03","date":"2021-03-02","document_id":"TSB 21-2028","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Some 2020 Escape vehicles built on or before 11-Nov-2020 may exhibit a condition where the seam line on the top surface of the instrument panel near the defroster duct on the passenger side is warped or separated. To correct the condition, follow the Service Procedure to reinforce the instrument panel.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189766-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189766-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189766","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}