{"nhtsa_id":10189588,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-31","date":"2021-03-26","document_id":"SSM 49697","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020-2021 Edge/Nautilus vehicles may exhibit a Trailer Disconnected message in the instrument panel cluster (IPC). This may be due to the As-Built configuration in the trailer control module (TRM). To correct the condition, update the As-Built data of the TRM. For claiming, use causal part 19H332 and applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189588-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189588-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189588","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_edge","2021_ford_edge"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_nautilus","2021_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}