{"nhtsa_id":10189567,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-31","date":"2021-03-16","document_id":"SSM 49669","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated AWD indicator with diagnostic trouble code (DTC) C00A6:07, C00A6:18, C00A6:19, C00A6:4B, C00A6:66, C00A6:71, C00A6:74, and/or C00A6:99. It may not be necessary to replace the transfer case clutch actuator. Follow the updated transfer case clutch actuator Pinpoint Tests in the Workshop Manual (WSM), Section 308-07A for 2020 vehicles and Section 307-07A for 2021 vehicles.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189567-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189567-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189567","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":["C00A6"],"topics":[],"vehicles":[{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_ford_explorer","2021_ford_explorer"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_lincoln_aviator","2021_lincoln_aviator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}