{"nhtsa_id":10189407,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-29","date":"2021-02-24","document_id":"LI82.85-P-071394","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM","mfr_system":null,"summary":"In XENTRY diagnosis, the message \"MBUX multimedia system control unit is defective (hard drive, internal fault)\" appears while attempting to communicate with the MBUX multimedia system (A26/17)","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189407-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10189407-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189407","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"A 220","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT 63","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT C","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT R","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT S","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT43","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63S","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt","2021_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"CLS 450","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 350 E","year_from":2021,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"E 450","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLA 250","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 200","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLB 250","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 350 E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350","year_from":2019,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 350 E","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 400","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 450","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 550 E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLE 580","year_from":2020,"year_to":2021,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}