{"nhtsa_id":10189393,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-29","date":"2013-01-31","document_id":"17-002-13","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION","mfr_system":null,"summary":"Squeak And/Or Creak Noise Coming From Rear Of Vehicle This bulletin involves road testing the vehicle over rough roads and if necessary adding grease and, depending on build range, RTV to both rear jounce bumpers. Squeak and/or creak sound coming from rear of vehicle when driving over rough roads.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10189393-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10189393-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189393","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango","2013_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee","2013_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}