{"nhtsa_id":10189259,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-22","date":"2017-11-15","document_id":"N102 UPS8017-1bN","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:DISPLAY FUNCTION","mfr_system":null,"summary":"Jaguar Land Rover (JLR) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs (CD) and/or Digital Versatile Discs (DVD) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player - when ripping CDs to Solid State Drive (SSD), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System (GNSS) with the Touchscreen. ? Voice - poor performance. ? Internet - no response.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10189259-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10189259-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189259","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"LAND ROVER","model":"RANGE ROVER EVOQUE","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_land-rover_range-rover-evoque"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}