{"nhtsa_id":10189194,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-22","date":"2013-06-29","document_id":"08-049-13","mfr_campaign":null,"replaces":null,"component":"EXTERIOR LIGHTING; BACK OVER PREVENTION; AIR BAGS","mfr_system":null,"summary":"RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10189194-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10189194-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10189194","components":[{"id":"air-bags","name":"Air bags","parent":null},{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"lighting","name":"Lighting","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_grand-cherokee"]},{"make":"RAM","model":"1500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}