{"nhtsa_id":10188881,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2021-02-19","document_id":"SMB00-288-2021-0","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations and parameters and assisting retailers in focusing on individual processes and procedures, all retailers are provided with adequate tools to help achieve the ultimate goal of qualifying for self-authorization status.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188881-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188881-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188881","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S40","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"VOLVO","model":"S40","year_from":2000,"year_to":2011,"match":"exact","vehicle_ids":["2000_volvo_s40","2001_volvo_s40","2002_volvo_s40","2003_volvo_s40","2004_volvo_s40","2005_volvo_s40","2006_volvo_s40","2007_volvo_s40","2008_volvo_s40","2009_volvo_s40","2010_volvo_s40","2011_volvo_s40"]},{"make":"VOLVO","model":"S40","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"S60","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"VOLVO","model":"S60","year_from":2001,"year_to":2009,"match":"exact","vehicle_ids":["2001_volvo_s60","2002_volvo_s60","2003_volvo_s60","2004_volvo_s60","2005_volvo_s60","2006_volvo_s60","2007_volvo_s60","2008_volvo_s60","2009_volvo_s60"]},{"make":"VOLVO","model":"S60","year_from":2011,"year_to":2018,"match":"exact","vehicle_ids":["2011_volvo_s60","2012_volvo_s60","2013_volvo_s60","2014_volvo_s60","2015_volvo_s60","2016_volvo_s60","2017_volvo_s60","2018_volvo_s60"]},{"make":"VOLVO","model":"S60CC","year_from":2016,"year_to":2018,"match":"base","vehicle_ids":["2016_volvo_s60","2017_volvo_s60","2018_volvo_s60"]},{"make":"VOLVO","model":"S60I","year_from":2016,"year_to":2018,"match":"base","vehicle_ids":["2016_volvo_s60","2017_volvo_s60","2018_volvo_s60"]},{"make":"VOLVO","model":"S80","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"VOLVO","model":"S80","year_from":1999,"year_to":2016,"match":"exact","vehicle_ids":["1999_volvo_s80","2000_volvo_s80","2001_volvo_s80","2002_volvo_s80","2003_volvo_s80","2004_volvo_s80","2005_volvo_s80","2006_volvo_s80","2007_volvo_s80","2008_volvo_s80","2009_volvo_s80","2010_volvo_s80","2011_volvo_s80","2012_volvo_s80","2013_volvo_s80","2014_volvo_s80","2015_volvo_s80","2016_volvo_s80"]},{"make":"VOLVO","model":"S90","year_from":1997,"year_to":1997,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"S90","year_from":1998,"year_to":1998,"match":"exact","vehicle_ids":["1998_volvo_s90"]},{"make":"VOLVO","model":"S90","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_volvo_s90","2018_volvo_s90"]},{"make":"VOLVO","model":"S90H","year_from":2018,"year_to":2018,"match":"base","vehicle_ids":["2018_volvo_s90"]},{"make":"VOLVO","model":"V40","year_from":2000,"year_to":2004,"match":"exact","vehicle_ids":["2000_volvo_v40","2001_volvo_v40","2002_volvo_v40","2003_volvo_v40","2004_volvo_v40"]},{"make":"VOLVO","model":"V50","year_from":2005,"year_to":2011,"match":"exact","vehicle_ids":["2005_volvo_v50","2006_volvo_v50","2007_volvo_v50","2008_volvo_v50","2009_volvo_v50","2010_volvo_v50","2011_volvo_v50"]},{"make":"VOLVO","model":"V50","year_from":2012,"year_to":2012,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"V60","year_from":2015,"year_to":2018,"match":"exact","vehicle_ids":["2015_volvo_v60","2016_volvo_v60","2017_volvo_v60","2018_volvo_v60"]},{"make":"VOLVO","model":"V60CC","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_volvo_v60cc","2017_volvo_v60cc","2018_volvo_v60cc"]},{"make":"VOLVO","model":"V70","year_from":1998,"year_to":2010,"match":"exact","vehicle_ids":["1998_volvo_v70","1999_volvo_v70","2000_volvo_v70","2001_volvo_v70","2002_volvo_v70","2003_volvo_v70","2004_volvo_v70","2005_volvo_v70","2006_volvo_v70","2007_volvo_v70","2008_volvo_v70","2009_volvo_v70","2010_volvo_v70"]},{"make":"VOLVO","model":"V90","year_from":1997,"year_to":1997,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"V90","year_from":1998,"year_to":1998,"match":"exact","vehicle_ids":["1998_volvo_v90"]},{"make":"VOLVO","model":"V90","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_volvo_v90","2018_volvo_v90"]},{"make":"VOLVO","model":"V90CC","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_volvo_v90cc","2018_volvo_v90cc"]},{"make":"VOLVO","model":"XC60","year_from":2010,"year_to":2018,"match":"exact","vehicle_ids":["2010_volvo_xc60","2011_volvo_xc60","2012_volvo_xc60","2013_volvo_xc60","2014_volvo_xc60","2015_volvo_xc60","2016_volvo_xc60","2017_volvo_xc60","2018_volvo_xc60"]},{"make":"VOLVO","model":"XC70","year_from":null,"year_to":null,"match":"exact","vehicle_ids":[]},{"make":"VOLVO","model":"XC70","year_from":2001,"year_to":2003,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"XC70","year_from":2004,"year_to":2016,"match":"exact","vehicle_ids":["2004_volvo_xc70","2005_volvo_xc70","2006_volvo_xc70","2007_volvo_xc70","2008_volvo_xc70","2009_volvo_xc70","2010_volvo_xc70","2011_volvo_xc70","2012_volvo_xc70","2013_volvo_xc70","2014_volvo_xc70","2015_volvo_xc70","2016_volvo_xc70"]},{"make":"VOLVO","model":"XC90","year_from":2003,"year_to":2014,"match":"exact","vehicle_ids":["2003_volvo_xc90","2004_volvo_xc90","2005_volvo_xc90","2006_volvo_xc90","2007_volvo_xc90","2008_volvo_xc90","2009_volvo_xc90","2010_volvo_xc90","2011_volvo_xc90","2012_volvo_xc90","2013_volvo_xc90","2014_volvo_xc90"]},{"make":"VOLVO","model":"XC90","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"VOLVO","model":"XC90","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_volvo_xc90","2017_volvo_xc90","2018_volvo_xc90"]},{"make":"VOLVO","model":"XC90H","year_from":2016,"year_to":2018,"match":"base","vehicle_ids":["2016_volvo_xc90","2017_volvo_xc90","2018_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}