{"nhtsa_id":10188676,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2013-05-11","document_id":"08-034-13","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG","mfr_system":null,"summary":"RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the SMART TOUCH 3 AM/FM/SAT/BT/VOICE and the SMART TOUCH 4 AM/FM/SAT/BT/NAV/VOICE Radio's. A customer may experience, one or more of the following conditions: No audio for incoming calls. Voice commands not available or acknowledged by the system.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188676-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188676-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188676","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}