{"nhtsa_id":10188642,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2013-04-03","document_id":"17-005-13","mfr_campaign":null,"replaces":null,"component":"SUSPENSION; EQUIPMENT","mfr_system":null,"summary":"This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188642-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188642-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188642","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"suspension","name":"Suspension","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango","2013_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2013,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee","2013_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}