{"nhtsa_id":10188640,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2013-04-25","document_id":"08-028-13","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"This bulletin involves upgrading the software on the RA2 Radio. A customer may experience all of the phones that were paired to the vehicle are delted from the radio list, after the ignition is cycled.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188640-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188640-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188640","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2014,"year_to":2014,"match":"exact","vehicle_ids":["2014_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}