{"nhtsa_id":10188639,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2013-04-06","document_id":"08-027-13","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"This Bulletin involves updating the Memory Seat Module (MSM) software. A customer may experience an Intermittent message ?Memory recall not available? without pressing the memory seat button. On further inspection the technician will not find anyDTC. After updating the software in the MSM the only time your will see ?Memory recall not availably-Vehicle not in park? is when the vehicle is out of park and the Memory seat button is pressed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188639-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188639-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188639","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_1500"]},{"make":"RAM","model":"2500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_2500"]},{"make":"RAM","model":"3500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_3500"]},{"make":"RAM","model":"4500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_4500"]},{"make":"RAM","model":"5500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_5500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}