{"nhtsa_id":10188638,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-15","date":"2013-04-19","document_id":"08-026-13","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)","mfr_system":null,"summary":"This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions: Loss of the vehicle position on the navigation map, vehicles icon changes on the navigation map, compass direction maybe incorrect, and/or touch screen turns off, shuts down","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188638-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2013/MC-10188638-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188638","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_ram_1500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}