{"nhtsa_id":10188480,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-08","date":"2017-11-09","document_id":"09-043-17-3397","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT","mfr_system":null,"summary":"Some customers may experience a MAZDA CONNECT touch panel that does not accept touch commands properly or operates by itself. This is caused by a touch panel failure from an improper manufacturing process of the touch panel and center display integration.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10188480-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10188480-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188480","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}