{"nhtsa_id":10188415,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-08","date":"2021-01-12","document_id":"PIE0607","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"This engineering information (EI is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to USB Port Does Not Charge or Recognize Phone/Device, or Not Holding Cable in Port, USB and/or Auxiliary Port Inoperative or Won?t Play Media From the Device Constantly or Intermittently, Apple CarPlay and/or Android Auto Inoperative When Connecting into the USB Port or Cuts Out Over Bumps.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188415-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188415-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188415","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_gmc_sierra"]},{"make":"GMC","model":"SIERRA 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}