{"nhtsa_id":10188025,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-03","date":"2021-02-03","document_id":"SA-016-21","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"Some customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused by an iPhone phone setting with iOS 14.2 and iOS 14.3. No vehicle repair is needed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188025-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10188025-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10188025","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}