{"nhtsa_id":10187937,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-03-03","date":"2021-02-09","document_id":"SSM 49556","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2021 F-150 vehicles may exhibit an inoperative rear camera and/or diagnostic trouble codes (DTCs) C1001:01 in the Sync Module (APIM) or B115E:15 or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections at connectors C242E/F, C2563 (with 12 inch screen) and/or C263 (with 8 inch screen). If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections at connectors C242E/F, C316, C425 and C4357. If all connections are secure, perform PPT G in Workshop Manual (WSM) Section 413-13B. For claiming, use causal part number 19G490.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187937-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187937-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10187937","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":["B115E","C1001","C242E","C2563"],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}