{"nhtsa_id":10187311,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-18","date":"2021-02-01","document_id":"12-221-17","mfr_campaign":null,"replaces":null,"component":"STRUCTURE","mfr_system":null,"summary":"This bulletin outlines a procedure for addressing customer concerns of a creaking sound isolated to the upper right corner of the rear gate area on the models listed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187311-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187311-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10187311","components":[{"id":"structure-body","name":"Body and frame","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"SUBARU","model":"CROSSTREK","year_from":2013,"year_to":2013,"match":null,"vehicle_ids":[]},{"make":"SUBARU","model":"IMPREZA","year_from":2012,"year_to":2013,"match":"exact","vehicle_ids":["2012_subaru_impreza","2013_subaru_impreza"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}