{"nhtsa_id":10187229,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-16","date":"2021-01-13","document_id":"N202319300","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"Customer Satisfaction Program - certain vehicles equipped with a 9-speed automatic transmission may contain transmissions that could shift harshly. These transmissions must be replaced before sale and delivery to a customer. Parts are currently not available, but when parts are available, dealers will replace the transmission.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187229-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187229-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10187229","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CADILLAC","model":"XT4","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_cadillac_xt4"]},{"make":"GMC","model":"TERRAIN","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_gmc_terrain"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}