{"nhtsa_id":10187227,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-16","date":"2021-01-13","document_id":"N202319250","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.","mfr_system":null,"summary":"Service Update - Certain 2021 vehicles have a condition where, if an over the air (OTA) update was sent to an affected vehicle, the update would fail. Customers will see the update is available, but after accepting and attempting to install, they will receive an update failed message. Dealers will replace the radio.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187227-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10187227-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10187227","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SUBURBAN","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_chevrolet_suburban"]},{"make":"CHEVROLET","model":"TAHOE","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_chevrolet_tahoe"]},{"make":"GMC","model":"YUKON","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_gmc_yukon"]},{"make":"GMC","model":"YUKON XL","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_gmc_yukon-xl"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}