{"nhtsa_id":10187175,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-16","date":"2020-12-10","document_id":"PIT5387J","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; BACK OVER PREVENTION:SOFTWARE; BACK OVER PREVENTION:DISPLAY FUNCTION","mfr_system":null,"summary":"This Preliminary Information communication provides information to the technician how to repair vehicles that Instrument Panel Cluster, Radio, and Heater-Vent-Air Conditioning display blanks out, Bluetooth phone or Pandora connection dropped, the radio station or volume changes when operating the snow plow. Please advise the customer that engineering is aware of this concern and working on this issue.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10187175-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10187175-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10187175","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"},{"id":"instrument-cluster","name":"Instrument cluster","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2017,"year_to":2019,"match":"base","vehicle_ids":["2017_chevrolet_silverado","2018_chevrolet_silverado","2019_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2015,"year_to":2016,"match":"base","vehicle_ids":["2015_chevrolet_silverado","2016_chevrolet_silverado"]},{"make":"CHEVROLET","model":"SILVERADO 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]},{"make":"GMC","model":"SIERRA 1500","year_from":2014,"year_to":2014,"match":"base","vehicle_ids":["2014_gmc_sierra"]},{"make":"GMC","model":"SIERRA 1500","year_from":2017,"year_to":2019,"match":"base","vehicle_ids":["2017_gmc_sierra","2018_gmc_sierra","2019_gmc_sierra"]},{"make":"GMC","model":"SIERRA 1500","year_from":2021,"year_to":2021,"match":"base","vehicle_ids":["2021_gmc_sierra"]},{"make":"GMC","model":"SIERRA 2500","year_from":2015,"year_to":2016,"match":"base","vehicle_ids":["2015_gmc_sierra","2016_gmc_sierra"]},{"make":"GMC","model":"SIERRA 2500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_gmc_sierra"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}