{"nhtsa_id":10186914,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-08","date":"2016-01-01","document_id":"MTI_1124","mfr_campaign":null,"replaces":null,"component":"SEATS","mfr_system":null,"summary":"Third row seat head restraint is not upright - Some customers may complain about one or both third row seat head restraint(s) cannot be moved to the upright position, This may caused by improper fold position of the head restraint(s) when the seat back is folded down.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10186914-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2016/MC-10186914-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10186914","components":[{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2016,"year_to":2016,"match":"exact","vehicle_ids":["2016_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}