{"nhtsa_id":10186276,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-01","date":"2020-12-05","document_id":"SB-20-21-002 R3","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"For some Model S and Model X vehicles built before March 2018, an 8GB embedded MultiMediaCard (?8GB eMMC?) in the Media Control Unit (MCU) might malfunction due to accumulated wear. This could result in a blank or intermittently blank touchscreen, or an alert on the touchscreen indicating that a memory storage device has degraded and to contact Service.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10186276-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10186276-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10186276","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"TESLA","model":"MODEL S","year_from":2012,"year_to":2018,"match":"exact","vehicle_ids":["2012_tesla_model-s","2013_tesla_model-s","2014_tesla_model-s","2015_tesla_model-s","2016_tesla_model-s","2017_tesla_model-s","2018_tesla_model-s"]},{"make":"TESLA","model":"MODEL X","year_from":2015,"year_to":2015,"match":null,"vehicle_ids":[]},{"make":"TESLA","model":"MODEL X","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_tesla_model-x","2017_tesla_model-x","2018_tesla_model-x"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}