{"nhtsa_id":10186182,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-01","date":"2020-12-19","document_id":"TJ33358.7.0-2020","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; POWER TRAIN","mfr_system":null,"summary":"This is a Technical Journal: *This journal is re-written in its entirety. The ERAD (Electrical Rear Axle Drive) consists of two main parts, a transmission and an electrical motor. To determine if the transmission or the complete ERAD needs to be exchanged follow instructions under \"Service\". Instructional film is included as attachment, mp4. The repair method is included as attachment, pdf. Service: If the customer is driving in electric mode and experiences noise from the rear that increase with vehicle speed (that corresponds to the electrical motor speed) it is an electrical motor issue. In this case the complete ERAD is to be exchanged. No DTC(s) are set for this issue. If the customer experiences hesitation when the electrical motor should be engaged or no electrical motor engagement at all, the transmission part needs to be exchanged. This fault results in Clutch DTC(s) as indicated in the list, and a message in DIM (Driver Information Module) \"Hybrid system failure, Service required\". ERAD transmission is ordered according to normal routines. ERAD transmission Part No. 32240142.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10186182-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10186182-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10186182","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S60H","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_volvo_s60","2020_volvo_s60","2021_volvo_s60"]},{"make":"VOLVO","model":"S90H","year_from":2018,"year_to":2021,"match":"base","vehicle_ids":["2018_volvo_s90","2019_volvo_s90","2020_volvo_s90","2021_volvo_s90"]},{"make":"VOLVO","model":"V60H","year_from":2019,"year_to":2021,"match":"base","vehicle_ids":["2019_volvo_v60","2020_volvo_v60","2021_volvo_v60"]},{"make":"VOLVO","model":"XC60H","year_from":2018,"year_to":2021,"match":"base","vehicle_ids":["2018_volvo_xc60","2019_volvo_xc60","2020_volvo_xc60","2021_volvo_xc60"]},{"make":"VOLVO","model":"XC90","year_from":2017,"year_to":2018,"match":"exact","vehicle_ids":["2017_volvo_xc90","2018_volvo_xc90"]},{"make":"VOLVO","model":"XC90H","year_from":2016,"year_to":2021,"match":"base","vehicle_ids":["2016_volvo_xc90","2017_volvo_xc90","2018_volvo_xc90","2019_volvo_xc90","2020_volvo_xc90","2021_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}