{"nhtsa_id":10185991,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-02-04","date":"2021-01-25","document_id":"21B06","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM","mfr_system":null,"summary":"In all of the affected vehicles, the Instrument Panel Cluster (IPC) module could exhibit a reset whenever it is requested to display any text that starts with “nan”. This issue may occur for text received from the audio unit (SYNC) such as navigation street name, incoming caller name or artist name/song title that starts with \"nan\". An IPC module reset may result in the IPC display and gauges to be momentarily inoperative.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10185991-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2021/MC-10185991-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10185991","components":[{"id":"electrical","name":"Electrical system","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"F-150","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_ford_f-150"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}