{"nhtsa_id":10185801,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-25","date":"2017-01-13","document_id":"02-005-17","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; WHEELS; SUSPENSION; STEERING; POWER TRAIN; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Popping and/or squeaking noise from front shock absorber and or creaking noise from front lower arm bushing. Some vehicles may exhibit one or more of the following noises from the front suspension. * A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick0slip between the front strut bearing and the coil spring. * A popping noise from the front shock absorber when passing over speed bumps caused by the bump stopper cointacting the strut bearing when the shock absorber is compressed. * A creaking noise from the lower arm when driving over road bumps at 20-40 km/h caused by stick-stick-slip of the front lower arm bushing. The noise occurs when the road surface is wet or after a car washing, and becomes moare noticeable as the speed bump gets higher. * To correct these problems, the following changes have been made. * For the squeaking and popping noise, the fshape of the bump stopper has been modified and a protector has been installed onto the coil spring. * For the creaking noise, the friction of the lower arm bushing has been reduced by adding a dry coating. Customers having this concern should have their vehicle repaired using the following repair procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10185801-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2017/MC-10185801-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10185801","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"steering","name":"Steering","parent":null},{"id":"suspension","name":"Suspension","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"wheels","name":"Wheels","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"MAZDA3","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_mazda_mazda3","2015_mazda_mazda3","2016_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}