{"nhtsa_id":10185377,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-09","date":"2020-12-21","document_id":"ITB17-007a","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. • Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC451, PC452 or PC454. • Please discard all previous versions of ITB17-007.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185377-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185377-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10185377","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"INFINITI","model":"JX35","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_jx35"]},{"make":"INFINITI","model":"M35 HYBRID","year_from":2013,"year_to":2013,"match":"base","vehicle_ids":["2013_infiniti_m35h"]},{"make":"INFINITI","model":"M37","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m37"]},{"make":"INFINITI","model":"M56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_m56"]},{"make":"INFINITI","model":"Q50","year_from":2014,"year_to":2015,"match":"exact","vehicle_ids":["2014_infiniti_q50","2015_infiniti_q50"]},{"make":"INFINITI","model":"Q50 HYBRID","year_from":2014,"year_to":2015,"match":"base","vehicle_ids":["2014_infiniti_q50","2015_infiniti_q50"]},{"make":"INFINITI","model":"Q70","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_infiniti_q70","2015_infiniti_q70","2016_infiniti_q70"]},{"make":"INFINITI","model":"Q70 HYBRID","year_from":2014,"year_to":2016,"match":"base","vehicle_ids":["2014_infiniti_q70","2015_infiniti_q70","2016_infiniti_q70"]},{"make":"INFINITI","model":"QX56","year_from":2013,"year_to":2013,"match":"exact","vehicle_ids":["2013_infiniti_qx56"]},{"make":"INFINITI","model":"QX60","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_infiniti_qx60","2015_infiniti_qx60","2016_infiniti_qx60"]},{"make":"INFINITI","model":"QX60 HYBRID","year_from":2014,"year_to":2016,"match":"base","vehicle_ids":["2014_infiniti_qx60","2015_infiniti_qx60","2016_infiniti_qx60"]},{"make":"INFINITI","model":"QX80","year_from":2014,"year_to":2016,"match":"exact","vehicle_ids":["2014_infiniti_qx80","2015_infiniti_qx80","2016_infiniti_qx80"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}