{"nhtsa_id":10185184,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-06","date":"2020-12-17","document_id":"SA-039-20b","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; TRAILER HITCHES; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"The 2020 CX9 Grand Touring and Signature trims come standard with a liftgate handsfree foot-motion detection unit located on the inner surface of the rear bumper. This location is also where the accessory trailer hitch (P/N 0000-8E-N31/0000-8EN31A) is designed to be installed. Due to this location conflict, the foot-motion detection unit must be removed and deactivated in the MAZDA CONNECT system.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185184-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185184-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10185184","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"trailer-hitch","name":"Trailer hitch","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-9","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_mazda_cx-9","2021_mazda_cx-9"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}