{"nhtsa_id":10185183,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-06","date":"2020-12-09","document_id":"SA-031-20k","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING: IMPORTANT NOTE: Some 2020 Mazda3 vehicles may have incorrect infotainment software version 10042 installed. The incorrect software will cause MyMazda App Connected Vehicle enrollment errors. Go to SSPC1. Some customers may complain about any of the following: · Infotainment Center Display does not provide the Authorization Code during the MyMazda App Connected Vehicle enrollment (and Software Update Error message on 2020 Mazda3 only). Remote function(s) inoperative. Engine Start / Stop · Door Lock / Unlock · Lights ON / OFF","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185183-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10185183-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10185183","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}