{"nhtsa_id":10184752,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-12-28","date":"2020-11-06","document_id":"23-018-20 REV. D","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; SEATS","mfr_system":null,"summary":"Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184752-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184752-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10184752","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"seats","name":"Seats","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"DODGE","model":"DURANGO","year_from":2011,"year_to":2018,"match":"exact","vehicle_ids":["2011_dodge_durango","2012_dodge_durango","2013_dodge_durango","2014_dodge_durango","2015_dodge_durango","2016_dodge_durango","2017_dodge_durango","2018_dodge_durango"]},{"make":"JEEP","model":"GRAND CHEROKEE","year_from":2011,"year_to":2018,"match":"exact","vehicle_ids":["2011_jeep_grand-cherokee","2012_jeep_grand-cherokee","2013_jeep_grand-cherokee","2014_jeep_grand-cherokee","2015_jeep_grand-cherokee","2016_jeep_grand-cherokee","2017_jeep_grand-cherokee","2018_jeep_grand-cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}