{"nhtsa_id":10184650,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2021-01-05","date":"2020-12-18","document_id":"SSM 49412","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2019-2020 Nautilus vehicles may exhibit an inaccurate instrument panel cluster (IPC) navigation ETA that conflicts with the navigation ETA in the SYNC display center stack. This may be due to the software in the IPC. To correct the condition, reprogram the IPC using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184650-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184650-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10184650","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"LINCOLN","model":"MKX","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}