{"nhtsa_id":10184475,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-12-21","date":"2020-11-25","document_id":"24-001-20","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT","mfr_system":null,"summary":"HVAC Housing Service This bulletin informing the Technician about an HVAC housing redesign with components that need to be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184475-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184475-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10184475","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"1500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_1500","2020_ram_1500"]},{"make":"RAM","model":"2500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_2500","2020_ram_2500"]},{"make":"RAM","model":"3500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_3500","2020_ram_3500"]},{"make":"RAM","model":"4500","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ram_4500","2020_ram_4500"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}