{"nhtsa_id":10184368,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-12-28","date":"2020-11-20","document_id":"LI83.10-N-071291","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT; ENGINE AND ENGINE COOLING","mfr_system":null,"summary":"Various customer concerns of climate control system operating inadequately. Stepper motor potentially installed in binding position, connect and normalize stepper motors.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184368-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10184368-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10184368","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"MERCEDES-BENZ","year_from":null,"year_to":null,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}