{"nhtsa_id":10183416,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-12-05","date":"2020-11-06","document_id":"TSB 20-2382","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM","mfr_system":null,"summary":"Some 2014-2020 Transit Connect vehicles built on/or after 01-Feb-2013 may exhibit water dripping into the passenger front footwell. This may be due to an excessive gap in the heating, ventilation, and air conditioning (HVAC) case allowing water to drip from the case when the air conditioning (A/C) is operating. To correct the condition, follow the Service Procedure steps to reseal the HVAC case.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10183416-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10183416-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10183416","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"visibility","name":"Glass, wipers and mirrors","parent":null},{"id":"hvac","name":"Heating and air conditioning","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"TRANSIT CONNECT","year_from":2014,"year_to":2020,"match":"exact","vehicle_ids":["2014_ford_transit-connect","2015_ford_transit-connect","2016_ford_transit-connect","2017_ford_transit-connect","2018_ford_transit-connect","2019_ford_transit-connect","2020_ford_transit-connect"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}