{"nhtsa_id":10183225,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-30","date":"2020-10-14","document_id":"N202310460-01","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"Customer Satisfaction Program - certain vehicles may have been double charged for the remote start at the time of purchase. Dealers are to provide the customer with a reimbursement check in the amount of $300 (leased vehicles have a specific amount which are listed at the end of this bulletin).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10183225-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10183225-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10183225","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BUICK","model":"ENCORE GX","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_buick_encore-gx"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}