{"nhtsa_id":10182993,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-30","date":"2020-10-07","document_id":"9004306","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT; LATCHES/LOCKS/LINKAGES:DOORS:LATCH","mfr_system":null,"summary":"HANDLE, Sliding Door, With Cable (External) For a concern of broken external handle on the latch cable attachment, please review opening effort and inspect latch cable routing and take pictures of the latch cable routing and inner side of the handle before removing the broken handle. Please contact FCA Redacted Content to setup part return for analysis If no response in 15 minutes, proceed with repair. Please send pictures to the following: FCA Redacted Content","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10182993-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10182993-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10182993","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null},{"id":"door-latch","name":"Door latch","parent":"latches-locks"}],"codes":[],"topics":[],"vehicles":[{"make":"RAM","model":"PROMASTER","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}