{"nhtsa_id":10182388,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-07","date":"2020-10-08","document_id":"2058586/2","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Bentayga and Mulsanne - Rear Entertainment Tablet - Battery Replacement. Customer statement / workshop findings: Message on Bentley Rear Entertainment Tablet: The battery is defective Please contact your Bentley dealer. Technical background: The Bentley Rear Entertainment Tablet incorporates battery voltage protection, under certain conditions this system can prevent the internal battery from accepting a charge current, this would normally require the Tablet to be replaced. This TPI provides the necessary information to replace the Tablet internal battery pack.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10182388-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10182388-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10182388","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"BENTAYGA","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_bentayga","2018_bentley_bentayga","2019_bentley_bentayga","2020_bentley_bentayga"]},{"make":"BENTLEY","model":"MULSANNE","year_from":2017,"year_to":2020,"match":"exact","vehicle_ids":["2017_bentley_mulsanne","2018_bentley_mulsanne","2019_bentley_mulsanne","2020_bentley_mulsanne"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}