{"nhtsa_id":10181927,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-05","date":"2020-10-20","document_id":"TSB 20-2366","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN:AUTOMATIC TRANSMISSION; ELECTRICAL SYSTEM","mfr_system":null,"summary":"Some 2020 Escape front-wheel drive (FWD) vehicles equipped with a 1.5L EcoBoost engine and an 8F24 transmission built on 09-Jun-2020 and through 02-Oct-2020 may exhibit a harsh engagement into DRIVE and/or harsh 6-5 or 4-3 downshifts. This may be due to various strategies within the powertrain control module (PCM) software. To correct the condition, follow the Service Procedure to reprogram the PCM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181927-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181927-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10181927","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"powertrain","name":"Transmission and driveline","parent":null},{"id":"automatic-transmission","name":"Automatic transmission","parent":"powertrain"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_escape"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}