{"nhtsa_id":10181909,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-04","date":"2020-10-16","document_id":"SSM 49267","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:BODY:HATCHBACK/LIFTGATE; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with diagnostic trouble code (DTC) B144F:79 stored in the rear gate trunk module (RGTM). This may be due to the calibration of the RGTM. To resolve the concern, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part number 14B291 and Section 10 of the Service Labor Time Standards (SLTS) Manual. Do not replace the power strut unless DTC B144F remains after reprograming the RGTM.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181909-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181909-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10181909","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":["B144F"],"topics":[],"vehicles":[{"make":"FORD","model":"EDGE","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_ford_edge","2020_ford_edge"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_lincoln_nautilus","2020_lincoln_nautilus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}