{"nhtsa_id":10181654,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-26","date":"2020-09-21","document_id":"N202314120","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT","mfr_system":null,"summary":"Customer Satisfaction Program. Certain vehicles may have been double charged for the Off-Road Assist Steps at the time of purchase. Dealers will provide the customer with a reimbursement check in the amount of $965.00 (leased vehicles have a specific amount which are listed at the end of this bulletin).","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181654-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181654-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10181654","components":[{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"CHEVROLET","model":"SILVERADO 1500","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_chevrolet_silverado"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}