{"nhtsa_id":10181409,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-11-05","date":"2020-10-12","document_id":"Dealer 91AG","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT","mfr_system":null,"summary":"Our records indicate that a backend systems (cellular network) issue disrupted the Car-Net registration process for vehicles included in this service action. As a result, the green light for the Car-Net system is not on. In order for these owners to get the 5-year Car-Net remote access package that came with the vehicle, a manual reset of the Car-Net module is required.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181409-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181409-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10181409","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLKSWAGEN","model":"TIGUAN","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_volkswagen_tiguan"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}