{"nhtsa_id":10181046,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-13","date":"2020-09-26","document_id":"SMB00-339-2020-0","mfr_campaign":null,"replaces":null,"component":"EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL","mfr_system":null,"summary":"To empower Volvo retailers to provide a superior customer experience to owners of Volvo?s T8 and Polestar Engineered Recharge vehicles, VCUSA Quality announces the MY2020 & MY2021 T8 and Polestar Engineered Recharge Premium Customer Experience Program. This program will now provide Volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181046-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10181046-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10181046","components":[{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"labels-manuals","name":"Labels and manuals","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"VOLVO","model":"S60H","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_volvo_s60","2021_volvo_s60"]},{"make":"VOLVO","model":"S90H","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_volvo_s90","2021_volvo_s90"]},{"make":"VOLVO","model":"V60H","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_volvo_v60","2021_volvo_v60"]},{"make":"VOLVO","model":"XC60H","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_volvo_xc60","2021_volvo_xc60"]},{"make":"VOLVO","model":"XC90H","year_from":2020,"year_to":2021,"match":"base","vehicle_ids":["2020_volvo_xc90","2021_volvo_xc90"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}