{"nhtsa_id":10180964,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-08","date":"2020-09-23","document_id":"2060646/1","mfr_campaign":null,"replaces":null,"component":"STRUCTURE; LATCHES/LOCKS/LINKAGES; ELECTRICAL SYSTEM","mfr_system":null,"summary":"New Continental GTC - Boot open/close function inoperative. Customer statement / workshop findings Boot operational issues for example: The boot does not open or close as expected Technical background VERY IMPORTANT: Please ensure all VIN applicable TPIs and VIN applicable Service Campaigns are checked and conducted prior to conducting the instructions within this TPI NOTE: The operative MUST submit the following information to a new DISS query or an existing query relating to boot operational issues -Completed check list -Images of the vehicle condition - In particular the boot area (Ensure license plate and VIN details are not visible) -Video of the failure NOTE: Please capture the rear of the vehicle for at least one open/close operation (when possible) before zooming or moving in closer to the issue, the video MUST be recorded in a quiet environment Battery health - Print out of the results NOTE: Please ensure any other findings or issues relating to the boot are clearly described within the DISS query","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180964-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180964-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10180964","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"electrical","name":"Electrical system","parent":null},{"id":"latches-locks","name":"Latches and locks","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"BENTLEY","model":"CONTINENTAL GT CABRIO","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_bentley_continental","2020_bentley_continental"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}