{"nhtsa_id":10180786,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-05","date":"2020-09-22","document_id":"SA-027-20e","mfr_campaign":null,"replaces":null,"component":"BACK OVER PREVENTION; EQUIPMENT ADAPTIVE/MOBILITY","mfr_system":null,"summary":"MAZDA CONNECT SYMPTOM TROUBLESHOOTING (7TH GENERATION VEHICLES). Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. Index: No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. 7 Incorrect GPS position No. 8 Voice Recognition Does Not Work No. 9 Cannot Make a Hands-Free Call No. 10 Cannot Play Bluetooth Audio No. 11 How to Check Navi SD Card VIN Lock","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180786-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180786-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10180786","components":[{"id":"driver-assistance","name":"Driver assistance","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"backup-camera","name":"Backup camera","parent":"driver-assistance"}],"codes":[],"topics":[],"vehicles":[{"make":"MAZDA","model":"CX-30","year_from":2020,"year_to":2021,"match":"exact","vehicle_ids":["2020_mazda_cx-30","2021_mazda_cx-30"]},{"make":"MAZDA","model":"CX-5","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-5"]},{"make":"MAZDA","model":"CX-9","year_from":2021,"year_to":2021,"match":"exact","vehicle_ids":["2021_mazda_cx-9"]},{"make":"MAZDA","model":"MAZDA3","year_from":2019,"year_to":2021,"match":"exact","vehicle_ids":["2019_mazda_mazda3","2020_mazda_mazda3","2021_mazda_mazda3"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}