{"nhtsa_id":10180371,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-10-01","date":"2020-09-02","document_id":"20B22-S4","mfr_campaign":null,"replaces":null,"component":"POWER TRAIN","mfr_system":null,"summary":"This customer satisfaction program updates the TCM software in affected vehicles to provide improved detection and over warning of electrical circuit failures in the TCM. As communicated in a previous Customer Satisfaction Program (14M02), electrical circuit failures within the TCM may develop and result in intermittent symptoms of loss of transmission engagement while driving, no-start, or a lack of power. Updating the TCM software will help ensure the vehicle operator is alerted to potential issues with the TCM prior to failure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180371-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180371-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10180371","components":[{"id":"powertrain","name":"Transmission and driveline","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"FIESTA","year_from":2011,"year_to":2015,"match":"exact","vehicle_ids":["2011_ford_fiesta","2012_ford_fiesta","2013_ford_fiesta","2014_ford_fiesta","2015_ford_fiesta"]},{"make":"FORD","model":"FOCUS","year_from":2012,"year_to":2014,"match":"exact","vehicle_ids":["2012_ford_focus","2013_ford_focus","2014_ford_focus"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}