{"nhtsa_id":10180248,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-28","date":"2020-08-01","document_id":"11-003-20","mfr_campaign":null,"replaces":null,"component":"STRUCTURE:FRAME AND MEMBERS; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM","mfr_system":null,"summary":"Drone, Pop, or Rattle Noise From The Passenger Side Floor Area This bulletin involves inspecting the under floor exhaust system and possibly replacing the exhaust pipe assembly and gaskets. Customers may comment on one or more of the following:A drone, pop, or rattle noise, emitting from the passenger floor area while driving usually over large bumps or uneven pavement.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180248-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10180248-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10180248","components":[{"id":"structure-body","name":"Body and frame","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"exhaust-emissions","name":"Exhaust and emissions","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"JEEP","model":"CHEROKEE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_jeep_cherokee"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}