{"nhtsa_id":10179973,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-21","date":"2020-08-14","document_id":"NCU-2020080005","mfr_campaign":null,"replaces":null,"component":"ENGINE; ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Mercedes-Benz AG (\"MBAG\"), the manufacturer of Mercedes-Benz, has determined that on certain MY19-20 C-Class, GLC-Class, and AMG GT (205, 253, and 290 platform) vehicles, the software for the AMG drive unit control unit does not correspond to the current series production configuration. As a result, noise may occur from the engine mounts. An authorized Mercedes-Benz dealer will update the software as necessary.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179973-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179973-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179973","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"MERCEDES-BENZ","model":"AMG C43","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC43","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GLC63S","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"AMG GT","year_from":2019,"year_to":2020,"match":"exact","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT 63","year_from":2019,"year_to":2019,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT53","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"AMG GT63S","year_from":2019,"year_to":2020,"match":"base","vehicle_ids":["2019_mercedes-benz_amg-gt","2020_mercedes-benz_amg-gt"]},{"make":"MERCEDES-BENZ","model":"C 300","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC 300","year_from":2019,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"MERCEDES-BENZ","model":"GLC350E","year_from":2019,"year_to":2019,"match":null,"vehicle_ids":[]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}