{"nhtsa_id":10179728,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-14","date":"2020-08-13","document_id":"T-TT-0566-19 Rev","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT","mfr_system":null,"summary":"TT: Some vehicles may display an error message that displays ?New software is not compatible with the system. Contact your dealer.? after the Display Control Unit (DCU) or navigation Multimedia Extension Unit (MEU) is replaced if the Phase 3 (CarPlay) retrofit is not applied prior to replacement. Panasonic exchange MEU and DCU parts are now being shipped with Phase 3 software installed.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179728-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179728-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179728","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"TOYOTA","model":"CAMRY","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_toyota_camry"]},{"make":"TOYOTA","model":"SIENNA","year_from":2018,"year_to":2018,"match":"exact","vehicle_ids":["2018_toyota_sienna"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}