{"nhtsa_id":10179344,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-04","date":"2020-08-12","document_id":"SSM 49085","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM; EQUIPMENT; ENGINE","mfr_system":null,"summary":"Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various FordPass/LincolnWay App command/control concerns. To correct these conditions, ensure that customer connectivity settings (CCS) are turned on in the SYNC system. If the concerns persist after CCS is turned on, turn CCS OFF, perform an ignition cycle, and turn CCS settings back on. After any CCS changes, force-close and relaunch the FordPass/ LincolnWay app on the customers phone. Once CCS is turned on, program the TCU to the latest IDS/FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179344-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179344-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179344","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"engine","name":"Engine","parent":null},{"id":"equipment","name":"Equipment and accessories","parent":null}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"ECOSPORT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_ecosport"]},{"make":"FORD","model":"EDGE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_edge"]},{"make":"FORD","model":"ESCAPE","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_escape"]},{"make":"FORD","model":"EXPEDITION","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_expedition"]},{"make":"FORD","model":"EXPLORER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_explorer"]},{"make":"FORD","model":"F-250 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-250"]},{"make":"FORD","model":"F-350 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-350"]},{"make":"FORD","model":"F-450 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-450"]},{"make":"FORD","model":"F-550 SD","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_f-550"]},{"make":"FORD","model":"FUSION","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_fusion"]},{"make":"FORD","model":"FUSION ENERGI","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_fusion"]},{"make":"FORD","model":"FUSION HYBRID","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_ford_fusion"]},{"make":"FORD","model":"MUSTANG","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_mustang"]},{"make":"FORD","model":"RANGER","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_ranger"]},{"make":"FORD","model":"TRANSIT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_transit"]},{"make":"FORD","model":"TRANSIT CONNECT","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_ford_transit-connect"]},{"make":"LINCOLN","model":"AVIATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_aviator"]},{"make":"LINCOLN","model":"CORSAIR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_corsair"]},{"make":"LINCOLN","model":"MKX","year_from":2020,"year_to":2020,"match":null,"vehicle_ids":[]},{"make":"LINCOLN","model":"MKZ","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_mkz"]},{"make":"LINCOLN","model":"MKZ HYBRID","year_from":2020,"year_to":2020,"match":"base","vehicle_ids":["2020_lincoln_mkz"]},{"make":"LINCOLN","model":"NAUTILUS","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_nautilus"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2020,"year_to":2020,"match":"exact","vehicle_ids":["2020_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}