{"nhtsa_id":10179117,"type":"service_bulletin","type_name":"Service bulletin","date_added":"2020-09-02","date":"2020-08-06","document_id":"TSB 20-2255","mfr_campaign":null,"replaces":null,"component":"ELECTRICAL SYSTEM:SOFTWARE","mfr_system":null,"summary":"Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.","document":{"url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179117-0001.pdf","alternate_url":"https://static.nhtsa.gov/odi/tsbs/2020/MC-10179117-9999.pdf","confirmed":false},"url":"https://open.wenmarpro.com/bulletins/10179117","components":[{"id":"electrical","name":"Electrical system","parent":null},{"id":"software","name":"Software","parent":"electrical"}],"codes":[],"topics":[],"vehicles":[{"make":"FORD","model":"C-MAX","year_from":2016,"year_to":2018,"match":"exact","vehicle_ids":["2016_ford_c-max","2017_ford_c-max","2018_ford_c-max"]},{"make":"FORD","model":"C-MAX 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HYBRID","year_from":2017,"year_to":2018,"match":"base","vehicle_ids":["2017_lincoln_mkz","2018_lincoln_mkz"]},{"make":"LINCOLN","model":"NAVIGATOR","year_from":2016,"year_to":2017,"match":"exact","vehicle_ids":["2016_lincoln_navigator","2017_lincoln_navigator"]}],"as_of":"2026-10-19","note":"A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.","attribution":[]}